Kelsey, who joined Wightman in 2019, is often the first voice clients hear when they call Wightman’s Kalamazoo office. As Survey Support and part of the Admin + Business Services team, she helps direct clients to the services that fit their needs. When working with survey clients, Kelsey researches projects, works on proposals, and performs other administrative duties. She is also in charge of keeping the office plants alive. Her interactions with clients are very important to her and her goal is to make each client feel welcomed and well taken care of.
Areas of Focus
- Survey Support
- Customer Service
Professional Training & Registrations
- CPI (Crisis Prevention and Intervention)
Affiliations & Memberships
- Certified Master Rain Gardener